Japanese
Contact

TechnoStar Co. Ltd

Search
Contact

INFORMATION News

Home > News > Response to the spread of new Coronavirus infection

Response to the spread of new Coronavirus infection

News
2020.04.08

Thank-you for using our products.
With the spread of the new coronavirus infection, the Japanese government issued the “Emergency Declaration”.
Accordingly, we will introduce telework from tomorrow (4/9).
In addition, we will provide the following telework business support for our customers.

_____________
1. Customers who carry out telework
 ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄
Customers with a network license contract issued by our company will be able to use the license of their business office remotely.
__________________________
2. Temporary Corona License issuance (for regular Jupiter users)
 ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄
Upon request, we will issue an additional limited-time license (Corona Temporary License) free of charge for the contracted license.
We will respond to your requests, whether it is a network license or a node-locked license. For Example 5 ⇒ 10

 

To apply for the Temporary Corona License, please contact our sales representatives or fill up the inquiry form at http://www.e-technostar.com/contact/.
________
3. Technical support
 ̄ ̄ ̄ ̄ ̄ ̄ ̄ ̄
For technical support, please contact us by email (support@e-technostar.com) or fill up the inquiry form at  http://www.e-technostar.com/contact/.

* Please refrain from making inquiries by phone as the support engineers will support telework.

In addition, we may change the system further based on the trend of infection spread in the future, but we will inform you again in that case.
We will continue to give top priority to ensuring the safety of our employees and everyone, and will consider and implement proper measures recommnded by Authority.

 

Thank-you for your understanding.
We sincerely wish this new coronavirus infection will be ended at the earliest.